Senior Manager, Research and Technology Enablement

About the role

<p><span data-contrast="auto"><strong>Harbor</strong> is seeking a <strong>Senior Manager, Research &amp; Technology Enablement</strong> to help law firm library and research departments get real value from AI. This is a client-facing advisory role. You will work alongside research leaders, librarians, and practice teams to understand how they work today, identify where AI can make a meaningful difference, and help them design, test, and adopt AI-enabled research workflows that their lawyers can trust.</span><span data-ccp-props="{"335559739":120}">&nbsp;</span></p> <p><span data-contrast="auto">A big part of the role is working with legal technology and content vendors on their AI offerings. You will get to know their products in depth, keep on top of what is changing, and act as a practical bridge between vendor capability and what clients actually need. You will also help build AI fluency within Harbor’s own research and intelligence teams so we can bring that expertise to every client we support.</span><span data-ccp-props="{"335559739":120}">&nbsp;</span></p> <p><span data-contrast="auto">This is a fully remote role that can be worked from anywhere in the United States, United Kingdom, or Canada. Some travel to client sites and industry events may be required.</span></p> <hr> <h4><span data-contrast="auto">Responsibilities:</span><span data-ccp-props="{"335559738":240,"335559739":100}">&nbsp;</span></h4> <p><strong><span data-contrast="auto">Client AI Enablement</span></strong><span data-ccp-props="{"335559738":160,"335559739":60}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Act as a trusted advisor to library and research department leaders on AI adoption, readiness, and responsible use</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Lead discovery with clients, including stakeholder interviews and workflow mapping, to identify and prioritize the research use cases where AI will have the most impact</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Design AI-enabled research workflows and agents, pairing each use case with the right tool in the client’s existing AI toolkit</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Build in clear verification and human review steps so AI-assisted research meets professional and risk standards</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Coordinate testing with client users, gather feedback, and refine workflows before wider rollout</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Lead client presentations, demos, and workshops, and support proposal and scoping conversations for new enablement work</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Vendor Partnership &amp; AI Product Insight</span></strong><span data-ccp-props="{"335559738":160,"335559739":60}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Build strong working relationships with legal research and AI vendors, including product, engineering, and client success teams</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Develop deep, hands-on knowledge of vendor AI offerings such as generative AI research assistants, agents, and workflow tools</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Work with vendors on behalf of clients to clarify roles in workflow build, raise product gaps, and influence roadmap fixes</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Track and translate vendor product updates into clear, practical guidance for clients and internal teams</span><span data-ccp-props="{"335559739":60}">&nbsp;</span></li> <li><span data-contrast="auto">Represent Harbor a

Skills