Senior Revenue Operations Specialist

About the role

<div class="content-intro"><p><strong>At Poka, we're changing how the world's industrial teams work — capturing the knowledge of their best people and putting it in every operator's hands.</strong></p> <p><strong>Our connected worker platform is purpose-built for manufacturing and the wider industrial world, with industrial AI inside the shift, not on top of it. The result: frontline performance that becomes compounding knowledge and measurable impact — every shift, every site, every region.</strong></p> <p><strong>We're proud to support global leaders like Nestlé, Bosch, Mars, and Danone across 3,000+ sites in 70+ countries. And as a fast-growing part of the IFS family, you'll join a team whose daily work directly shapes the platform behind how modern manufacturing gets done.</strong></p> <hr> <p>&nbsp;</p></div><h3><strong>The opportunity</strong></h3> <p>Revenue growth at this stage isn't just a sales problem — it's a systems problem. As Poka continues to scale, we need someone who can connect the dots between our go-to-market teams, sharpen how we use data, and make sure the right insights reach the right people at the right time.</p> <p>This is a high-impact individual contributor role for someone who thrives in the engine room of a growing SaaS business — equally comfortable pulling a pipeline report, redesigning a process, or presenting findings to senior leadership.</p> <h3><strong>What you'll be doing</strong></h3> <p><strong>Pipeline &amp; Forecasting</strong></p> <ul> <li>Own and maintain pipeline reporting, forecast cadences, and revenue dashboards in Salesforce</li> <li>Partner with Sales, Marketing, and Customer Success leadership to provide visibility into funnel performance and conversion trends</li> <li>Flag risks and opportunities early, with data to back it up</li> </ul> <p><strong>Process &amp; Systems</strong></p> <ul> <li>Identify friction in the go-to-market motion and drive operational improvements across the full revenue cycle — from lead to renewal</li> <li>Manage and optimise the revenue tech stack e.g. SFDC, Gong, HubSpot, Looker, and Highspot, ensuring data integrity and adoption</li> <li>Explore and embed AI-powered tools into the revenue tech stack — from predictive forecasting and deal scoring to automated reporting — helping the team spend less time pulling data and more time acting on it</li> <li>Document and enforce consistent processes across go-to-market teams</li> </ul> <p><strong>Insights &amp; Enablement</strong></p> <ul> <li>Build and maintain reporting frameworks that help leaders make faster, better decisions</li> <li>Support territory planning, quota setting, and capacity modelling in collaboration with Finance and Sales leadership</li> <li>Drive adoption of dashboards and self-serve reporting across commercial teams</li> </ul> <p><strong>Cross-functional Collaboration</strong></p> <ul> <li>Act as the connective tissue between Sales, Marketing, Customer Success, and Finance</li> <li>Support go-to-market planning cycles, including annual planning and QBRs</li> <li>Bring a continuous improvement mindset to everything — if something can work better, say so</li> </ul> <h3><strong>What you bring</strong></h3> <ul> <li>5+ years of experience in Revenue Operations, Sales Operations, or a related go-to-market function — ideally within a B2B SaaS environment</li> <li>Strong command of CRM platforms and revenue tooling; you know how to get clean data out of messy systems</li> <li>Analytical and comfortable working with large datasets — whether that's in Excel, Sheets, BI tools, or SQL&nbsp;</li> <li>Familiarity with AI-assisted revenue tools and a genuine curiosity about how AI is changing the way go-to-market teams operate</li> <li>A process-first mindset: you don't just identify problems, you build the fix</li> <li>Clear communicator who can translate data into narratives that resonate with non-technical stakeholders</li> <li>Self-directed and able to prioritise in a fast-moving, high-growth

Skills