Senior Manager, Retail Operations

About the role

<div class="content-intro"><p>Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.</p> <p>At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.</p></div><p><strong>Senior Manager – Retail Operations France</strong></p> <p>Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.</p> <p>At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.</p> <p>As we continue to scale our global platform, the Senior Manager – Retail Operations France will play a critical role in driving operational excellence and commercial performance across France's multi-site retail network.</p> <p><strong>ROLE OVERVIEW</strong></p> <p>The Senior Manager – Retail Operations France supports the Retail Director in the operational, commercial, and analytical management of retail activities spanning permanent stores, pop-up locations, and event venues across France. This role serves as a critical coordination hub between field teams and support functions — including Marketing, Finance, HR, and Supply Chain — ensuring strategic retail initiatives are executed with precision and that performance standards are consistently met across the network. The Senior Manager – Retail Operations France delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.</p> <p><strong>HOW WILL YOU DRIVE IMPACT</strong></p> <p>Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.</p> <p><strong>Team &amp; Leadership Impact</strong> (Build Championship Teams)</p> <p><strong>Cross-Functional Leadership:</strong></p> <ul> <li>Act as the primary liaison between stores, head office, and support departments — including Marketing, Finance, HR, and Supply Chain — ensuring alignment, clear communication, and coordinated execution of retail priorities across the French network.</li> <li>Assist in preparing business reviews, presentations, and strategic meeting materials, enabling effective decision-making at leadership level and driving alignment across functions.</li> <li>Ensure proper circulation and organisation of operational information across the retail network, maintaining clarity and consistency in how priorities are cascaded to field teams.</li> </ul> <p><strong>People Leadership:</strong></p> <ul> <li>Support the coordination of field visits, travel arrangements, and meetings for the Retail Director, helping to maintain strong connectivity between head office and store management teams.</li> <li>Act as a trusted relay between the Retail Director and store managers, fostering a culture of accountability, alignment, and collaborative problem-solving across the French retail network.</li> </ul> <p><strong>Fan &amp; Customer I

Skills