Product Director – Field Service / Facilities Management

About the role

<div class="content-intro"><h3><strong>The Joblogic Story</strong></h3> <p>Established in 1998,&nbsp;<strong>Joblogic</strong> is the UK’s #1 <strong>Field Service Management</strong> (FSM) software platform. We are a global business with offices in the <strong>UK</strong>, <strong>Pakistan</strong>, and <strong>Vietnam</strong>. Since our management buy-out in 2013, we have grown from <strong>~£500K </strong>ARR to <strong>~£35M+ </strong>ARR and expanded our team from 11 to 500+ people.</p> <p>Recently, we secured a strategic growth investment from <strong>Vista Equity Partners </strong>— a global technology investor specialising in enterprise software. This investment includes over <strong>£100</strong> million in new primary capital and will fuel our next phase of growth by accelerating our <strong>AI-first roadmap</strong>, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.</p> <p>With <strong>Vista’s </strong>backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to <strong>£100M </strong>ARR across international markets.</p> <p><strong>Joblogic </strong>provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over <strong>100,000</strong> users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.</p></div><p>We're hiring a&nbsp;<strong>Product Director </strong>to lead the strategy, vision, and execution of Joblogic's product portfolio across Field Service and Facilities Management. This is a senior leadership role for someone with <strong>broad product expertise, deep domain understanding, strong people leadership and mentoring skills, and a proven ability to design, build, and scale AI-powered products</strong> in B2B SaaS.</p> <p>You'll own the product vision and roadmap across our entire FSM and CAFM platform, lead, grow, and mentor a high-performing product team, and partner with the executive team to translate market opportunity into commercial outcomes. You'll also be the driving force behind our AI-first product agenda — defining where AI delivers genuine value, embedding intelligence into core workflows, and ensuring we ship responsibly and at pace.</p> <p>Above all, this is a people leadership role. You'll be the coach, mentor, and standard-setter for the product team — building careers, raising the craft bar, and creating the kind of environment where ambitious product people do their best work. You'll be equal parts strategist, people leader, and product craftsperson.</p> <h3>What You'll Own</h3> <p>You'll lead product across the Joblogic platform, including:</p> <ul> <li>End-to-end FSM and CAFM platform strategy</li> <li>AI-first product initiatives — copilots, agents, predictive maintenance, intelligent scheduling, document intelligence</li> <li>Reactive, PPM, and contract workflows</li> <li>Scheduling, dispatch, and optimisation</li> <li>Field engineer mobile experience</li> <li>Asset lifecycle management</li> <li>Quoting → job → invoicing flows</li> <li>Customer portals and self-service</li> <li>Data, reporting, analytics, and embedded BI</li> <li>Vertical-specific FM workflows (HVAC, M&amp;E, FM, building maintenance)</li> <li>Platform, integrations, and developer experience</li> </ul> <h3>What You'll Do</h3> <h3>1. Set Product Vision &amp; Strategy</h3> <ul> <li>Define and communicate a compelling 1–3 year product vision aligned to Joblogic's £100M ARR ambition.</li> <li>Translate market trends, customer insight, and competitive dynamics into a clear, prioritised portfolio r

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