Revenue Operations Lead

About the role

Revenue Operations Lead Global expansion is broken. Without a local company, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it. Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it, or expand slowly and expensively. Outpost is your modular back office for global commerce. Pick only what you need - tax, payments, treasury, or operations - and unlock new markets without the overhead. Sometimes we become liable for a merchant's taxes. Sometimes we become the legal reseller in each market and carry the payments, tax and compliance risk. Other times, we give you the tools to do it yourself. We go live wherever a merchant needs to sell next, for digital and physical goods. That means we own the full stack - payments, tax, compliance, treasury, and merchant experience. Sell anything, anywhere. Without compromise. 🧠 The Role We're looking for our first Revenue Operations hire: the person who owns how revenue actually works at Outpost. Your job is to build the RevOps machine. One source of truth for pipeline. One model that turns a merchant's volume, markets and product mix into a price. One set of numbers that the CEO, the board and the commercial team all agree on. And a handover from signed contract to live merchant that never drops anything. This is a hands-on build role, not a reporting layer. You'll sit between sales, marketing, and operations, and you'll be the only person who can see the whole revenue system at once. You'll design it, instrument it, automate it, and then run it until it's good enough to hand over. You'll work directly with the CEO, the Chief of Staff and the founding team. 🧗 What You'll Get Yes, the work is intense. But in return you'll get scope and exposure most people wait 10 to 20 years to access. You'll own a core function at a company solving one of the hardest problems in global commerce, you'll see every commercial decision before it happens, and you'll build a function from scratch with real budget and real backing. We won't handhold, but we'll coach you hard. 🧩 What You'll Do Own the revenue system Own the CRM (Attio) end to end: object model, stage definitions, required fields, hygiene, automation Build the forecasting system and operationalise it with weekly pipeline review, monthly board numbers, and quarterly planning Own the GTM stack: outbound sequencing, enrichment, routing, deduplication, attribution Run the pipeline agentically. Build agentic system that enrich accounts, draft follow-ups, surface stalled deals and keep the CRM clean, so the team spends its time on the conversations and not the admin. You'll design the workflows, write the prompts, set the guardrails, and audit what the agents produce Analytics & performance insights Own the revenue metrics that matter: GMV, ARR, take rate, win rate, sales cycle, pipeline coverage, cost of acquisition Build the reporting the company runs on, and the pack investors see Build the pricing and quoting model, and the deal desk discipline around it. Operational execution Own the handover from signed contract to live merchant, with operations, tax and engineering Instrument time-to-live and revenue ramp, then attack both Feed commercial reality back into the roadmap. You'll know which deals we lose and why before anyone else does Build the function Write the playbooks: qualification, scoping, pricing approval, renewal, expansion Set the standard for what good data looks like, and hold the line on it Hire behind you once the system is running 💥 Example Projects Rebuild the pipeline in Attio so every deal has a stage definition, an owner, a close date and a modelled value, and the weekly review takes 20 minutes instead of two hours Build the pricing calculator that turns a merchant's volume, market mix and product mix into a price, and retire the per-deal spreadsheet Cut time from signed contract to first live transaction by half, working across operations

Skills