UX Researcher - Dutch speaking

About the role

<section class="section vacancy-detail-intro-section"> <div class="section-inner"> <div class="entry-intro"> <section class="section vacancy-detail-intro-section"> <h2><strong>In a nutshell&nbsp;</strong></h2> <p><span style="font-weight: 400;">As our UX researcher, you will work collaboratively with Data Analysts, Product Owners, and Designers to develop the full user experience of Picnic’s products. With an open personality, you’re able to empathize with end-users on a weekly basis, whether that’s by guiding users through prototypes or investigating a new topic.</span></p> <p><span style="font-weight: 400;">Half of the week, you initiate, plan and execute hands-on research activities. The other half is used to observe and analyse user behaviour and communicate those insights effectively to various teams and stakeholders. You experiment with research approaches to answer important questions. How can we make in-app customer service more accessible?&nbsp; How do customers decide what to eat?&nbsp; How can we make delivering our groceries safer for our runners? Every week presents new challenges to explore, frame and evaluate. Understanding both the big picture and the details, you examine insights from unique angles to bring a deeper understanding of customer experience and provide testable hypotheses.</span></p> <h2><strong>Tricks of the trade</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Research:</strong> Take ownership of research activities to bring deep level insights</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Testing &amp; exploring:</strong> Provide new hypotheses to test and explore</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Collaboration:</strong> Collaborate with designers and test prototypes on a weekly basis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Share insights:</strong> Document sessions and present actionable insights to both consumer-facing and employee-facing teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Customer focus:</strong> Be the face of Picnic and engage with customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>Continuous improvement:</strong> Strive for continuous improvement to take our UX team to the next level</span></li> </ul> <h2><strong>Your superpowers</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">MSc. degree in a relevant field, such as Industrial Design, Human Computer Interaction Design or Product Design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">0-3 years of experience as UX Researcher </span></li> <li style="font-weight: 400;">Strong portfolio showcasing end-to-end product thinking, solving real problems for real people at scale</li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analytical eye: You’re not a data wizard, but you’re familiar with Excel and know how to visualise and interpret data&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to reason on high level about various topics, to quickly understand and discuss both business and technical concepts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communicator: You know how to strike up a conversation with anyone and know how to present insights succinctly&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexibility: Agile approach and ability to learn on the go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creativity: Outside-the box thinking and passion for details</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Affinity for or previous experience with digital design is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluen

Skills