Senior Partner Success Manager (m/f/d)

About the role

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we're on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Senior Partner Success Manager for our Partner Success team in Munich! Our Senior Partner Success Manager is responsible for managing and nurturing relationships with key partners, ensuring their success and satisfaction with Wellhub while aligning with the company's strategy. This role focuses on strategic partnerships, providing tailored support, and maintaining high levels of partner engagement. Note: While our global internal title for this role is "Partner Success Executive," we use "Senior Partner Success Manager" externally as it best aligns with the German market standards. YOUR IMPACT Develop and maintain close relationships with key partners through visits, emails, and calls. Handle all partner needs and issues during the partnership lifecycle. Achieve exclusivity targets by negotiating and securing exclusive deals with partners. Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner. Collaborate with internal teams to align on strategic objectives and support partner success. Conduct regular analysis of partner performance and provide actionable insights. Participate in strategic initiatives to enhance partner engagement and satisfaction. Prepare and deliver reports on partner success metrics and project outcomes. Assist in the creation and dissemination of support materials and tutorials. Be able to train and engage partners' employees on Wellhub's value proposition. Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE You bring at least 5 years of experience in sales, customer success or related fields. Preferred bachelor's degree in Business, Marketing, Logistics, or a related field. You speak German at a native level (C1) and English fluently. Proficiency in Excel/Sheets and GSuite. Understanding of commercial negotiations and pricing strategies. Experience working in the fitness/wellbeing industry is a plus. AI (Artificial Intelligence) knowledge and expertise are a significant plus. Experience with Salesforce and Metabase is a plus. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B Sales and German skills are mandatory requirements. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include: WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, n