Specialist, Marketing Operations

About the role

Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description We are looking for an ambitious, analytical, and AI-native Specialist to join our global Growth Operations & Lifecycle hub. Reporting directly to the Head of Growth Operations & Lifecycle Globally, this is a pure, technical operations and systems role. You won't be managing campaign calendars, writing email copy, or designing creative assets. Instead, you will be the absolute engine room of our global marketing team—architecting, scaling, and optimizing the technical data flows that power our multi-segment execution across Enterprise, Mid-Marketing and growth segments. Your mandate is to drive the continuous technical evolution of our MarTech stack. You will take ownership of evaluating new technologies, leading platform migrations, removing architectural technical debt, and ensuring our core systems are unified, scalable, and leak-free. Role Overview | Remit and Responsibilities 1. MarTech Architecture & Infrastructure Evolution Lead Technology Evaluations: Serve as the operational lead for major software and platform reviews; gathering cross-functional technical requirements, managing vendor evaluations, and mapping out structural dependencies. Stack Overhaul & Integration: Lead the technical migration and backend overhaul of our core marketing systems, ensuring seamless data synchronization and configuration with our primary CRM environment. System Integrity & Diagnostics: Conduct routine, deep-dive technical audits of our infrastructure to identify data mismatches, routing bottlenecks, or automation leaks, resolving non-routine platform issues independently. 2. Multi-Segment Operational Scaling Cross-Segment Frameworks: Build and manage the backend routing, scoring, and data models required to simultaneously fuel long-cycle Enterprise buyer journeys and high-velocity B2B segments. AI-Native Automation: Actively pilot and integrate AI-driven tools, webhooks, and modern automation scripts into our daily infrastructure to scale system capabilities and erase manual bottlenecks. Agile Project Delivery: Navigate fast-moving global technical initiatives by managing an operational backlog, scoping technical tasks with precision, and executing updates with speed and rigor. 3. Technical Governance & Attribution Attribution Architecture: Build and maintain the backend tracking frameworks necessary for advanced multi-touch marketing attribution, connecting system performance straight to commercial outcomes. Global Guardrails: Establish and enforce strict operational governance, unified system labeling protocols, and clear data hygiene standards across all global regions to ensure a single source of truth. Role Overview | Desired Background & Competencies The Ops DNA: You have solid, dedicated experience purely in Marketing Operations, Marketing Systems Engineering, or MarTech Management within a fast-paced B2B, SaaS, or Fintech environment. Platform Expertise: You are an administrator-level power user of major enterprise marketing automation platforms and possess a highly sophi

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