Senior Human Data Operations Partner, Research

About the role

<h1 style="text-align: center;"><span style="color: rgb(126, 140, 141); font-family: tahoma, arial, helvetica, sans-serif;"><strong>Senior Human Data Operations Partner, Research</strong></span></h1> <p>&nbsp;</p> <p style="text-align: center;"><span style="color: rgb(126, 140, 141); font-family: tahoma, arial, helvetica, sans-serif;"><em>&nbsp;Prolific</em></span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates prodcts and models.</span></p> <p>&nbsp;</p> <p style="text-align: center;"><span style="color: rgb(126, 140, 141); font-family: tahoma, arial, helvetica, sans-serif;"><em>The role</em></span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">As a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high-value research customer projects, while also helping shape the long-term capability of Prolific’s Research participant supply.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">This role combines hands-on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence.Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross-functionally to build scalable solutions.&nbsp;Success in this role means improving time-to-data, fill rates, and customer outcomes - while strengthening the long-term foundations of Prolific’s Research vertical.</span></p> <p>&nbsp;</p> <p style="text-align: center;"><span style="color: rgb(126, 140, 141); font-family: tahoma, arial, helvetica, sans-serif;"><em>What you’ll be doing in the role&nbsp;</em></span></p> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Serve as a key resource for client-specific Research customer teams, acting as the primary point of contact for participant-related operations.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Develop detailed project plans, workflows, and enablement materials to support efficient delivery.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Monitor participant engagement and quali

Skills