Senior Ecommerce Manager – Commercial Trading & Strategy

About the role

<div class="content-intro"><p></p> <p><strong><span data-olk-copy-source="MessageBody">About THG Ingenuity</span></strong></p> <p>THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.&nbsp;</p> <p>Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor &amp; Gamble.</p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">About the Role:</span></span></strong></p> <p class="isSelectedEnd">The Senior Ecommerce Manager is a senior commercial leadership role, responsible for setting and delivering the <strong>ecommerce trading, inventory and marketing strategy</strong> across a client account or vertical.</p> <p class="isSelectedEnd">This role goes beyond front-end ecommerce performance. You will take commercial ownership of how <strong>stock, product mix, margin, marketing investment and customer demand</strong> come together to drive sustainable growth.</p> <p class="isSelectedEnd">You will lead the development of trading strategies aligned to buying cycles, product launches and inventory plans, ensuring that merchandising, marketing and operational teams are working towards a unified commercial objective.</p> <p class="isSelectedEnd">You’ll be responsible for understanding and influencing stock health, sell-through, stock cover, margin performance and product lifecycle, using this insight to shape promotional strategy, visual merchandising, marketing investment and customer acquisition activity.</p> <p>Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, you will provide strategic direction to your team while leading senior stakeholders across buying, merchandising, finance, marketing and operations. You will own the commercial narrative for your accounts and have the confidence to challenge decisions where stock, margin or customer demand are not aligned.</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Key Responsibilities:</span></span></strong></p> <p><em><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Strategic Trading, Inventory &amp; Commercial Performance</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":240,"335559739":120}">&nbsp;</span></em></p> <ul> <li>Own the overall ecommerce trading strategy for your accounts, with responsibility for revenue, conversion, AOV, COS, ROAS, margin, sell-through, stock cover and inventory health.</li> <li>Develop trading strategies that are directly aligned to <strong>buying cycles, range plans, product launches, seasonal priorities and inventory positions</strong>.</li> <li>Take commercial ownership of stock performance, working with merchandising and finance teams to develop strategies for stock optimisation, clearance, markdowns and margin protection.</li> <li>Lead cross-functional alignment between ecommerce, merchandising, buying and operations to ensure a unified approach to achieving optimal stock levels and product mix.</li> <li>Monitor stock depth, width, availability, sell-through and aged inventory, identifying risks and opportunities and translating these into clear commercial actions.</li> <li>Use inventory insight to influence promotional strategy, product prioritisation, onsite visibility and marketing investment.</li> <li>Ensure the trading calendar reflects both customer demand and the commercial realities of the buying and inventory cycle.</li> <li>Identify opportunities to maximise full-price sales, improve sell-through and minimise aged or excess stock while protecting margin.</li> <li>Own the strategic approach to product lifecycle management, from launch and newness through to seasonal transit

Skills