Talent Lead

About the role

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM • ~160 people, around half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation The Opportunity The Talent Lead – Operations & Business at Relay will play a critical role in shaping and driving hiring strategies for our non-tech organisation. You’ll quickly establish yourself as the go-to TA partner for hiring managers in the org: consulting on best practices, sharing insights and reports, and continuously improving our talent acquisition function. You’ll help us make the right hiring decisions, bringing in top talent who are also a strong Relay fit. Who Will Thrive in this role? You own end-to-end hiring: you can run the full lifecycle from sourcing and outreach through to offer, while keeping quality and pace high. You’re a trusted partner to senior stakeholders: you build strong relationships with Business and Ops Leadership and People, align on priorities, and help translate plans into hiring action. You’re operationally excellent: you create sharp JDs and scorecards, keep pipelines clean in Ashby, coordinate smoothly across hiring managers/agencies, and produce high-quality candidate packs/interview kits. You leverage systems and tools to scale impact: you use the ATS expertly and you’re curious and proactive about new tooling (sourcing tools, automation, AI) that improves productivity and quality of hire. You use data to drive decisions: you track and act on key TA metrics (sourcing activity, time-to-fill, time-in-stage, offer acceptance, candidate/HM satisfaction) and keep stakeholders clearly informed. You improve the machine, not just run it: you spot bottlenecks, propose fixes, and implement changes that improve speed, quality, and candidate experience. Must-Haves Proven track record as a Senior Recruiter or Talent Acquisition Lead.. Background in hypergrowth startups or scale-ups. Structured, clear communicator with strong stakeholder management. Data-driven mindset, using metrics to prioritise, iterate and improve outcomes. Compensation & Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Fast and Focused Hiring Process Talent Acquisition Interview - 45 min Hiring Manager Interview - 60 min Case Study - 75 min Decision and offer within 48 hours; our process mirrors our pace of work. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You b

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