Principal, APAC Partner Enablement

About the role

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><h1>About the Role</h1> <p>Klaviyo is looking for a <strong>Lead Principal of APAC Partner Enablement</strong> to lead the strategy and execution of partner enablement across the Asia-Pacific region, with an initial focus on Australia &amp; New Zealand, Southeast Asia, and broader emerging markets in the region.</p> <p>&nbsp;</p> <p>This role is critical to scaling our APAC partner ecosystem and accelerating regional growth, with partners serving as the <strong>tip of the spear</strong> for selling, implementing, and driving adoption of Klaviyo’s <strong>Autonomous CRM platform</strong> across a diverse set of markets, business models, and levels of digital maturity.</p> <p>&nbsp;</p> <p>You will own the <strong>APAC partner enablement strategy</strong>, evolving and scaling existing programs to drive deeper partner capability, stronger pipeline impact, and broader platform adoption across marketing, service, and analytics—underpinned by AI. A core part of this role is helping partners evolve their offerings and Klaviyo skills to align with the future of Klaviyo’s Autonomous CRM, adapted for regional nuances (channels, languages, verticals, and go‑to‑market motions).</p> <p>&nbsp;</p> <p>Based in&nbsp;<strong>Sydney</strong>, this role sits on the <strong>Global Partnerships</strong> team and works closely with APAC regional and cross-functional leaders to deliver high-impact enablement that prepares partners not just for today’s platform—but for where Klaviyo is going next.</p> <p>&nbsp;</p> <p>This is a <strong>player-coach</strong> role: you will operate hands-on in the field, contributing to content creation while also setting strategy, influencing roadmap priorities, and mentoring a growing APAC enablement team.</p> <p>&nbsp;</p> <h1>What You’ll Do</h1> <h2>APAC Partner Enablement Strategy &amp; Execution</h2> <ul> <li>Define and execute Klaviyo’s <strong>APAC partner enablement strategy</strong>, aligned to top company priorities, regional growth goals, and in‑market realities (e.g., ANZ maturity vs. emerging markets in Southeast Asia).</li> <li>Ensure APAC enablement supports the <strong>full partner lifecycle</strong>—from selling/co‑selling and implementation to expansion and long-term customer growth—tailored to agency, consultancy, and SI partner motions in the region.</li> <li>Build and maintain a regional partner enablement framework that can be localized by <strong>country, language, and vertical</strong> (e.g., ecommerce, hospitality, financial services) while staying consistent with global standards.</li> </ul> <h2>Regional Growth &amp; Expansion</h2> <ul> <li>Support continued impact and optimization of partnerships in <strong>Australia &amp; New Zealand</strong>, while driving scalable playbooks the rest of APAC can inherit and adapt.</li> <li>Partner closely with regional leadership to accelerate expansion into <strong>priority APAC markets</strong> (e.g., Southeast Asia, Japan, Korea, India), using partners as a primary growth lever.</li> <li>Serve a

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