Product Manager – US B2C Experience (m/f/d)

About the role

<div class="content-intro"><p class="sc-gEkIjz cjtSrT MuiTypography-root MuiTypography-body1 sc-hoLEA">Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the&nbsp;<strong>FinTech</strong> connects consumers with banks in the EU, the UK and the US. This gives consumers <strong>better interest rates</strong> and banks a <strong>diversified form of refinancing</strong>. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.</p> <p class="sc-gEkIjz cjtSrT MuiTypography-root MuiTypography-body1 sc-hoLEA">Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from&nbsp;<strong>more than one million investors</strong> which have accrued over 5 billion euros in returns.</p></div><p><span style="color: rgb(0, 0, 0);"><strong>Team</strong></span></p> <p>The&nbsp;US market&nbsp;is Raisin’s fastest-growing region, where our&nbsp;deposit marketplace&nbsp;connects customers with banks to help both achieve better financial outcomes. As a&nbsp;Product Manager&nbsp;within the&nbsp;US Tribe, you’ll play a key role in&nbsp;scaling our growth engine&nbsp;and enhancing the end-to-end customer experience.</p> <p>You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers.</p> <p>&nbsp;</p> <p><strong>Your Responsibilities</strong></p> <div class="TranslationField-module__fieldItem___g4pRX"> <p>As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands-on execution to shape the next phase of Raisin’s US growth. While no two days are the same, here’s what you can expect to drive:</p> <ul> <li> <p>Collaborate across disciplines - work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry-leading experiences.</p> </li> <li> <p>Deeply understand our customers - continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems.</p> </li> <li> <p>Define and deliver impactful solutions - lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results.</p> </li> <li> <p>Champion the B2C experience - apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention.</p> </li> <li> <p>Lead user research and validation - design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses.</p> </li> <li> <p>Own your product outcomes - be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence.</p> </li> <li> <p>Drive data-informed decisions - foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively.</p> </li> <li> <p>Facilitate structured discovery - apply frameworks like Design Thinking, Dual-Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities.</p> </li> <li> <p>Shape the product roadmap - define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders.</p> </li> <li> <p>Align and empower stakeholders - maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams.</p> </li> <li> <p>Foster high-performing collaboration - inspire engagement, own

Skills