Solutions Consultant

About the role

<p><strong>Join Our Team</strong></p> <p>We are looking for a dynamic and customer-focused <strong>Solutions Consultant</strong> to join our Commercial team in Zurich. This role is ideal for a professional who enjoys combining business insight with technical expertise to help clients solve complex challenges. As a key partner to our Sales, Product, and Operations teams, you will play a critical role in designing tailored solutions, accelerating sales cycles, and ensuring successful customer outcomes.</p> <p>&nbsp;</p> <p><strong>What You'll Be Doing</strong></p> <ul> <li>Conduct discovery sessions with prospective clients to understand business processes, challenges, and technical requirements</li> <li>Translate complex client needs into effective solution designs and technical specifications</li> <li>Design and present tailored solutions leveraging our product capabilities and integration options</li> <li>Deliver compelling product demonstrations, presentations, and proof-of-concept workshops for clients and stakeholders</li> <li>Support the sales team as a technical and functional expert throughout the sales cycle</li> <li>Prepare and contribute to RFI and RFP responses, ensuring accuracy and alignment with customer expectations</li> <li>Provide effort estimations and implementation guidance for proposed solutions</li> <li>Collaborate closely with Product Development, Operations, and Implementation teams to ensure solution feasibility and successful delivery</li> <li>Gather customer feedback and market insights to support product innovation and strategic decision-making</li> <li>Develop sales enablement materials, technical documentation, and case studies</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Who We're Looking For</strong></p> <p><strong>Required Qualifications</strong></p> <ul> <li>Minimum Bachelor's degree in Business, Logistics/Supply Chain Management, Computer Science, or a related field</li> <li>Proven experience as a Solutions Consultant, Business Implementations, Presales Engineer, Solution Architect, or a similar customer-facing role within enterprise software, SaaS based environments</li> <li>Strong understanding of supply chain management, logistics, or related industries</li> <li>Excellent ability to translate business requirements into technical solutions</li> <li>Experience with CRM platforms and project management tools</li> <li>Familiarity with integration technologies such as APIs and ETL processes</li> <li>Fluent written and spoken English, other language skills are beneficial</li> <li>Exceptional communication, presentation, and stakeholder management skills</li> <li>Strong analytical and problem-solving capabilities</li> <li>Ability to manage multiple priorities in a fast-paced environment</li> </ul> <p>&nbsp;</p> <p><strong>What Success Looks Like</strong></p> <p>Success in this role will be measured through:</p> <ul> <li>High-quality and customer-focused solution designs and proposals</li> <li>Effective support of the sales process resulting in accelerated deal closure</li> <li>Strong customer satisfaction with demonstrations, presentations, and proposed solutions</li> <li>Accuracy and completeness of RFI/RFP responses</li> <li>Successful collaboration across Commercial, Product, Implementation, and Operations teams</li> <li>Continuous contribution to product improvement through market and client insights</li> <li>Increased conversion of qualified opportunities into successful customer engagements</li> </ul> <p><strong>Why You Should Join Us</strong></p> <ul> <li>Opportunity to work with innovative technology solutions in a dynamic commodity trading environment</li> <li>Exposure to international clients and complex business challenges</li> <li>Collaborative and entrepreneurial company culture</li> <li>Direct impact on business growth and customer success</li> <li>Close interaction with senior stakeholders and industry experts</li> <li>Professional development and career growth opportunitie

Skills